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Message From the President About COVID-19

Family Service of the Piedmont is keeping a close eye on the COVID-19 outbreak and its impact on our mission and the community. Our primary concern is the health and well-being of our clients and staff members.

We are committed to continuing to serve children and families in this rapidly evolving situation, especially those in our community who are the most vulnerable. We are also committed to modifying how we provide services to limit potential exposure to the virus. Starting March 17, we will be implementing the following temporary changes:

• Services for victims of domestic violence, sexual assault, interpersonal violence, child abuse, etc., will be provided face-to-face as well as by phone and computer. Our 24/7 Crisis Line will remain in full operation. If you are in an abusive relationship or have been sexually assaulted, please call our crisis line at 336-273-7273.

• Services for people dealing with financial instability will be provided via phone and computer. All educational classes will be temporarily suspended. Call 336-387-6161 for an appointment or more information.

• Services for people dealing with mental health and substance use issues will take place over the phone or online, although services may also happen face-to-face. The walk-in clinic will be temporarily closed and all adults seeking a new appointment will need to call 336-478-2010. New appointments for the High Point Center for Child Wellness should call 336-801-1171. Medicaid is accepted for all mental health and substance use services.

• Services dealing with healthy parenting will be provided via phone and computer. Call 336-387-6161 to make an appointment.

If you are a current client, you will be contacted by your service provider to discuss future services. We will make every effort to continue to provide our clients with the best service experience possible during these unprecedented times.

Thank you for your support.

Sincerely,

Tom Campbell
President and Chief Executive Officer

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